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Unlocking Growth: The Definitive Patient Feedback Report
The Review Data Your Dental Practice Needs
At Working Feedback, we’ve always believed that patient reviews go beyond marketing; they’re a strategic business tool. Our white paper, Trust, Growth & Reputation, proves it.
Based on real, verified reviews gathered across NHS, private and mixed dental practices, this industry-first report lifts the lid on how feedback directly impacts trust, profitability, and practice performance in 2025.
What’s Inside the Report?
Here are just a few of the standout insights:
- Practices with automated feedback collection typically see an average of seven times more Google reviews monthly than those relying on manual methods.
- Over 40% of feedback mentions the team or reception: your frontline staff are shaping patient loyalty more than you think.
- Group practices that actively respond to reviews: experience better retention rates and local SEO performance.
- Treatment awareness is rising: reviews referencing specific procedures (e.g. Invisalign, implants, hygiene) are increasingly influencing patient choices.
- Replying to reviews within 24 hours: correlates with stronger public trust and more referral business.
How Can You Use This?
This isn’t just interesting data, it’s a practical roadmap to help you:
- Attract new patients by increasing review volume and visibility
- Build long-term trust through thoughtful replies and automation
- Spot operational blind spots by analysing recurring feedback themes
- Empower your team by recognising what patients truly value
- Benchmark performance against other practices in your region or sector
Whether you’re looking to grow, prepare for sale, or simply improve patient experience, this white paper gives you the insight to do it more confidently.
Ready to See the Data Behind the Smiles?
Download your free copy of Trust, Growth & Reputation below and discover what your competitors don't yet know: