Turning Customer Reviews into Revenue Growth

Working Feedback, a provider of customer feedback and reputation management solutions, has announced a free webinar titled "Using Customer Feedback to Increase Revenue," on Thursday, 5th November 2026, from 12:15pm to 12:45pm. The session will show businesses how to turn everyday customer reviews into a measurable source of new revenue.

Reviews are among the strongest drivers of business growth, offering a direct line into what customers want next. Yet many businesses still treat feedback as a reputation tool rather than a source of commercial insight. This webinar will demonstrate how practices and companies can use that feedback to uncover demand for additional products and services, and convert it into actionable sales opportunities.

The webinar will cover:

• Identify new revenue opportunities hidden in customer feedback
• Recognise customer needs and interests through review data
• Capture demand for additional products and services
• Turn customer insights into actionable sales opportunities
• Use feedback data to support targeted follow-up
• Improve customer engagement to boost sales and retention

The webinar is designed for business owners, sales teams, customer experience teams, marketing teams, operations managers, and growth and commercial teams across sectors including dental, orthodontic, GP, financial services, care home, home care and veterinary practices.

Whether you're a business owner, practice manager or marketing lead, this 30-minute session will provide practical guidance that can be applied straight away.

To register for the free webinar and find out more, visit: https://info.workingfeedback.co.uk/webinar-crosssell